Thank you for choosing Gospel Glamour products! Our warranty policy aims to ensure your satisfaction with your purchase. Please carefully read the terms and conditions below:
- Product Quality: Our goal is to provide high-quality products. We use selected materials and advanced production techniques to ensure the durability and finish of each item.
- Print on Demand: Our products are made-to-order, which means they are customized especially for you after the order is placed. The normal processing time for production is approximately 3-5 business days. After production, the shipping time may vary depending on the destination and transportation conditions. The estimated shipping times are 7-14 business days for domestic destinations and 14-21 business days for international shipping.
- Global Shipping: We offer shipping to various regions worldwide. However, please note that shipping times may vary depending on the destination and transportation conditions. We will do our best to ensure that your order is delivered within the estimated timeframes, but we are not responsible for any delays caused by external factors.
- Returns and Exchanges: If you receive a defective or incorrect product, please contact us within 30 days of receipt so that we can resolve the issue. We will do our best to rectify the problem and provide an appropriate solution. However, we do not accept returns or exchanges for personal preference reasons, such as choosing the wrong size or color.
- Product Care: We recommend following the specific care instructions for each product type. This will help ensure the durability and quality of the item over time.
Please note that our warranty is valid only for manufacturing defects and issues related to the production process. Damages caused by misuse, negligence, or normal wear and tear are not covered by the warranty.
We are committed to providing excellent service to our customers. If you have any questions, concerns, or warranty-related requests, please contact us through the available channels on our website.
Last updated: 20/05/2023